Privacy Policy


1. Overview

We would like to inform you here about how we process personal data when you use our website. Personal data refers to any information that relates to an identified or identifiable individual, such as your name, email address, or IP address.


2. Controller

Martin Schumacher
Product Decision Flow
Elsenheimerstraße 22
80687 Munich
Germany
Email: info@productdecisionflow.com


3. Data Processing When Visiting Our Website (Server Logs)

When you access our website, data transmitted by your browser is automatically processed by our hosting provider or as part of the technical provision of the site to ensure smooth delivery and security. This includes, in particular:

IP address

Date and time of the request

Accessed page/file

Referrer URL

Browser type/version and operating system

Purpose: Technical provision of the website, stability, and security (e.g., detection of abuse and cyberattacks)
Legal basis: Art. 6 (1) (f) GDPR (legitimate interest)


4. Getting in Touch

4.1 Contact Form / Message

If you contact us using our contact form, we process the data you enter (such as your name, email address, and message) to handle and reply to your inquiry.

Purpose: Communication and handling of your inquiry
Legal basis: Art. 6 (1) (b) GDPR (pre-contractual measures / contract), provided the request is aimed at this, and otherwise Art. 6 (1) (f) GDPR (legitimate interest in efficient communication)

4.2 Contact by Email

If you reach out to us by email, we process the personal data contained in the email solely to handle your inquiry.

Purpose / Legal basis: Same as under 4.1


5. Booking Appointments via Calendly

We use Calendly to schedule appointments. If you book an appointment via Calendly, the details you enter (such as your name, email address, requested appointment time, and any other optional information) will be forwarded to Calendly and processed there.

Provider: Calendly LLC, 271 17th St NW, Atlanta, GA 30363, USA
Purpose: Organization and scheduling of appointments
Legal basis: Art. 6 (1) (b) GDPR (pre-contractual measures / contract) and Art. 6 (1) (f) GDPR (legitimate interest in quick and efficient appointment scheduling)

Further information: https://calendly.com/privacy


6. Recipients and Service Providers

We work with service providers to run our website and process inquiries. This includes, in particular:

Framer (website creation and hosting)

Checkdomain (hosting/domain)

Google (Gmail) (email communication)

Calendly (appointment booking)

These service providers only process data to the extent necessary to fulfill the purposes mentioned above.


7. Data Transfer to Third Countries

By using Calendly and through email communication via Google (Gmail), processing of personal data in the USA cannot be ruled out. Please note that third countries may not guarantee a level of data protection equivalent to that of the European Union, and government agencies may potentially have access to this data.


8. Data Retention Period

We only store personal data as long as is necessary for the respective purposes:

Inquiries (form/email): Until your request has been fully resolved; they are then deleted, unless statutory retention obligations apply.

Appointment bookings (Calendly): For as long as is necessary to organize and follow up on the appointment.

Server logs: Depending on the hosting/website setup configuration, usually for a limited period for security and error analysis purposes.


9. Your Rights

Under the GDPR, you have the following rights, among others:

Right of access (Art. 15 GDPR)

Right to rectification (Art. 16 GDPR)

Right to erasure (Art. 17 GDPR)

Right to restriction of processing (Art. 18 GDPR)

Right to data portability (Art. 20 GDPR)

Right to object (Art. 21 GDPR)

To exercise your rights, simply send an informal message to the contact details mentioned above.


10. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority (Art. 77 GDPR).


11. Status

Last updated: March 05, 2026